Travel Tools    |    Contact Us    |    Ticket Link
Tel: 1-604-304-5950
Toll free: 1-877-665-6688

Contact Us

My Discovery Tour - Division
of Cannetic Travel Ltd.

Toll free: 1-877-665-6688
              Tel: 1-604-304-5950
Email: tourinfo@cannetic.com
 
 
FAQ

Transportation

Q : Do we need the ticket for the flight?
A : No, you don't. All you need is your passport and China visa.
 
Q : What should I do if my flight is cancelled or delayed? Who can I call for help?
A : If your international flight is cancelled, delayed or changed so that you cannot arrive on time, you need to contact us very quickly so that we can make the necessary changes to your tour to minimize any inconvenience.
If your internal flight is cancelled, the airline company usually will arrange for you to stay overnight at an airport hotel and let you board another flight the next day.
No matter what happens to your flights (cancelled, delayed or changed), you need to contact us immediately so that we will know what is happening. We will contact the airline company for the best solution to the problem and then arrange pick-up, hotel accommodation, and tours accordingly.
 
Q : What is train travel like in China?
A : Train travel is an interesting, inexpensive and safe way of getting around China. It offers you more chances to get to know Chinese people. In China, the accommodations on the train are divided into four categories: soft-sleeper, hard-sleeper, soft-seat and hard-seat.
a) Soft-sleeper - private compartments in the soft sleeper carriages which are fitted out to a higher standard. Each compartment has four bunks, two upper and two lower.
b) Hard-sleeper - less comfortable than the soft-sleeper. The open compartment comprises six bunks, fixed as an upper, middle and lower on either side.
c) Soft-seat - a nice, comfortable cushioned seat, but not all trains have the soft-seat carriages.
d) Hard-seat - the seating is not upholstered and the carriage tends to be not very clean. It is always noisy and crowded with people especially during peak times or the high travel season on the most popular railway routes.
 
Q : How about the service on the train?
A : Train travel in China has to be undertaken with the full knowledge that the system is designed for the local population who are familiar with the standard conditions, so you can not put very high expectations on the service on the train. Most of the train staffs can not speak English. But English signage is available in the railway stations. Also a separate waiting lounge in the railway stations is available to passengers with soft seat or soft sleeper. Preferential boarding is available for these passengers.
 
Q : Is there any subway in China?
A : Nowadays, Beijing, Shanghai and Guangzhou have subways going through the downtown areas. A subway ticket costs between 3 and 5 Yuan. It is a fast, convenient and a helpful way to get around the city.
 
Q : How about taxi in China?
A : Taxi are a convenient means of transportation in various cities in China, with fares ranging from 1 to 2 Yuan per km. simply raise your hand, and a taxi appears in no time. But you'd better choose a taxi with a business permit, and before you disembark form a taxi ride, ask the driver for a receipt.
Most taxi drivers do not understand much English, although those in tourist cities are encouraged to learn and speak some simple English. Non-Chinese speaking visitors are advised to have their destinations written down in Chinese and show the address to the cab driver.